🧘♀️ In short – your privacy, simplified:
At YASU Matcha, calmness and care are at the heart of everything we do – including how we handle your personal data.
- We only collect what we need to process your order and improve your experience.
- We never sell your data.
- We use secure, trusted systems.
- You’re always in control – you can access, update, or delete your data anytime.
This privacy policy is intended for visitors from the European Union and the United States. If you're visiting from another region, please note that different privacy laws may apply.
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
For full transparency, the details are outlined below.
📬 Questions?
If you have any questions about your order or delivery, feel free to contact us at:
📧 hello@yasumatcha.com
We’re happy to help!
Full Privacy Policy
This privacy policy applies to YASU Matcha, a company based in the Netherlands, operating the website [www.yasumatcha.com].
- 📧 Contact: hello@yasumatcha.com
- 🏢 Address: Snipstraat 306, 3903 AM Veenendaal
We collect personal data to provide and improve our services. The types of data we may collect include:
- Name, email address, shipping/billing address, phone number.
- Processed securely via third-party payment processors (e.g., Ideal, mastercard etc); we do not store full credit card details.
- Products purchased, dates, and preferences.
- IP address, browser type, time zone, and other analytics via cookies.
- Your preferences for receiving emails and promotions.
We don’t store data on our own servers. Instead, we work with a few carefully selected partners who help us offer a smooth, secure experience. These include:
- Shopify
- Ideal, MasterCard, Visa, Meastro etc.
- PostNL, DHL, UPS, FedEx etc.
- Google Analytics, Meta Ads.
- Email marketing providers.
All parties comply with the GDPR and only process your data on our behalf.
Like most websites, we use cookies – small files that help us:
- Remember what’s in your cart
- See how people are using our site (so we can make it better)
- Share relevant content or offers through ads
You can accept or decline cookies when you visit our site. And yes, you can always change your mind.
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent.
To exercise any of these rights, contact us at hello@yasumatcha.com
At YASU Matcha, we do not store personal data on our own servers. Instead, we work exclusively with trusted external platforms such as Shopify (e-commerce), google, and other third-party service providers that meet high security and compliance standards.
All personal data is stored and processed through these secure platforms, which use encryption, secure access protocols, and industry best practices to protect your information.
We maintain data processing agreements with all our partners to ensure your data is handled responsibly and in full compliance with the GDPR.
We don’t hold on to data longer than necessary. Here's how it works:
- Order details: 7 years (as required for tax and legal reasons).
- Newsletter preferences: Until you unsubscribe.
- Cookies: Usually expire after 30 days to 2 years (depending on type).
Some of the platforms we use may store data outside the EU (like in the US). When that happens, we make sure your data is still protected with legally approved safeguards – like standard contractual clauses.
We’re here for that too. Email us any time, and we’ll get back to you as soon as possible.
- hello@yasumatcha.com
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at https://autoriteitpersoonsgegevens.nl.
Share details about your shipping policies, item returns, or customer service.
This policy is intended for customers and visitors from the European Union and the United States.
If you’re visiting from elsewhere, local laws may apply that differ from what’s described here.